Tracy Dong, Senior Advisor, IDeaS Advisory Services

By: Tracy Dong, Senior Advisor, IDeaS Advisory Services The hotel guest of today is very different compared with twelve months ago. There is the obvious widespread appearance of masks and social distancing practices, but also where these guests have travelled from is more likely to be far closer to homeContinue Reading

Rachel Grier, Area Vice President, Asia Pacific

Written by Rachel Grier, Area Vice President, Asia Pacific The Indonesian hotel industry continues to face its huge challenges as a result of COVID-related lockdowns and travel restrictions. The new reality of lower occupancy and negligible corporate and international demand for the foreseeable future will force hotel owners and managersContinue Reading

After exceptional results during the pandemic, HiJiffy raises €1M to level up hotels’ communication with guests

HiJiffy, one of the world’s most innovative solutions in tourism according to the World Tourism Organization, just announced a seed round of €1M. The startup provides an AI-based solution to help hotels improve communication with guests. HiJiffy’s innovative solution allows hotels to centralize, automate, and measure all customer service activities.Continue Reading


Cloud-based platform enables seamless in-room F&B operations despite reduction in onsite non-essential staff, while minimizing costs and enhancing data security. Las Vegas – November 18, 2020 – Bartech, a Las Vegas-based provider of automatic, profit-generating minibar solutions for the global hospitality industry, has announced the launch of BarTouch Cloud, an advancedContinue Reading

Hotelier Indonesia Hotel Metro Milwaukee Adopts Latest in Content Casting Abilities with BeyondTV by Hotel Internet Services While Ensuring Seamless Guest Wi-Fi Connectivity Luxury boutique property implements ultimate in in-room guest entertainment personalization along with ensuring that guest demands for a fast and reliable internet connection are always met. MILWAUKEE,Continue Reading

Hotelier Indonesia With continual moving targets, shifting guidance, and volatile markets, hotel forecasting, and budgeting has become borderline Sisyphean. “Forecasts” and “budgets”—two words that create angst even in the best of times. In our current uncertain environment, these moving targets have never been so difficult and critical to predicting. BudgetsContinue Reading

Hotelier Indonesia Dorsett Hospitality International partners with Prenetics to provide government-recognised Covid-19 testing to combat the third wave All hotels will offer COVID-19 tests for just HK$785* HONG KONG, CHINA – Media OutReach – 22 July 2020 – As part of Dorsett Hospitality International’s ongoing commitment to the local communityContinue Reading