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14 January 2025, Sydney, Australia – SiteMinder, the world’s leading hotel distribution and revenue platform, has again dominated at the 2025 HotelTechAwards with its sustained leadership in hotel eCommerce and servicing the modern needs of hoteliers.
For the third consecutive year, the hotel technology pioneer has taken home the title of ‘Best Hotel eCommerce Platform’ and, for the fourth straight year, the top Hoteliers Choice Award.
As a reflection of its leadership within all the areas hoteliers need to be successful online—distribution, direct bookings and maintaining an online presence—the company has also taken out the top award in the respective categories of ‘Best Channel Manager’, ‘Best Booking Engine’, ‘Best Hotel Metasearch Management Software’ and ‘Best Hotel Website Design’.
Additionally, SiteMinder has been named the top finalist in the category of ‘Rate Shopping & Market Intelligence’, for the real-time intelligence it provides to hotels, as well as ‘Best Hotel Management System’ for Little Hotelier, the company’s all-in-one solution for small accommodation providers.
“At SiteMinder, we know that market leadership doesn’t always equate to customer satisfaction. The overwhelming support that our customers show us each year, through the HotelTechAwards, both fills us with immense gratitude and drives us to continue building the product that ensures their success,” says Leah Rankin, Chief Product Officer at SiteMinder.
SiteMinder’s platform converges the critical capabilities of distribution, revenue optimisation and intelligence, to make hotels as dynamic as the travel environment in which they operate. The platform does so by integrating channel management, direct booking, market intelligence, metasearch and payment solutions together with the hotel industry’s largest partner ecosystem of more than 2,150 revenue-centred hotel systems and consultants. For its more than 44,500 users globally, SiteMinder’s platform generated more than 125 million reservations worth over US$50 billion in revenue last year.
“SiteMinder’s consistent year-over-year dominance in the HotelTechAwards underscores its evolution into a holistic eCommerce platform, empowering hotels to sell digitally across both third-party and direct channels.
Providing seamless access to over 2000 systems and hotel consultants, SiteMinder enables hoteliers to optimise their inventory, maximise their revenue and prevent overbookings.
Its scalable design and user-friendly interface make it an essential tool for properties of all sizes, while its focus on dynamic pricing and direct booking capabilities positions hotels for sustainable growth. By combining robust connectivity with innovative eCommerce solutions, SiteMinder continues to redefine how hotels thrive in the digital marketplace,” says Jordan Hollander, CEO at HotelTechReport.com.
Potato Head Suites & Studios, a luxury beach accommodation in Seminyak, Bali, is one property that has benefited from the full range of technological capabilities provided by SiteMinder.
According to Dimitri Swandanu, the property’s e-commerce manager: “Since implementing SiteMinder, we have seen significant improvements in revenue generation.
Bookings have jumped 38%, and revenue and occupancy have also increased. By leveraging SiteMinder's advanced distribution capabilities and dynamic rate management tools, our property has been able to optimise room availability and pricing in real-time across various platforms. This has resulted in an increase in additional revenue, driven by better strategic rate setting.
The automation and efficiency offered by SiteMinder have also allowed us to focus more on delivering exceptional guest experiences while minimising manual tasks related to online distribution. Its analytics and reporting tools provide valuable insights that help us make data-driven decisions, further enhancing our property’s performance in the competitive hotel industry.”
Another property finding success with SiteMinder’s platform is Wapa di Ume Resort & Spa, located in Ubud, Bali. I Gede Nusantara, the resort’s assistant director of sales, says, “In our first year of using SiteMinder, online bookings as a proportion of our overall bookings increased dramatically, from just 30% to 60%. Direct bookings also rose by 10%.”
About the HotelTechAwards
The HotelTechAwards are produced by HotelTechReport.com, which ranks over 2,600 of the world’s best hotel software companies and products based on authentic, timely reviews from real users. It is used by 2.5 million hotel industry professionals to make informed technology purchasing decisions each year. Based on hotel customer feedback and more than 100,000 proprietary data signals, including integration compatibility, organisational health, market share, partner network strength and customer support quality, the HotelTechAwards is the only data-driven awards program to recognise the world’s best accommodation software. More than 25,000 product reviews were written and verified during this year’s awards period, making it the most competitive in HotelTechAwards history.
About SiteMinder
SiteMinder Limited (ASX:SDR) is the name behind SiteMinder, the only software platform that unlocks the full revenue potential of hotels, and Little Hotelier, an all-in-one hotel management software that makes the lives of small accommodation providers easier. The global company is headquartered in Sydney with offices in Bangalore, Bangkok, Barcelona, Berlin, Dallas, Galway, London, Manila, and Mexico City. Through its technology and the largest partner ecosystem in the global hotel industry, SiteMinder generates more than 115 million reservations worth over US$45 billion in revenue for its hotel customers each year. For more information, visit siteminder.com.